A technology company has issued a public safety announcement regarding the proliferation of counterfeit versions of its “Incubator 2.0” device. According to the firm, a growing number of consumers are presenting faulty devices for repair, only to discover they have purchased unauthorized and poorly made fakes.
In a detailed statement, the company revealed that the counterfeits exclusively mimic an older version of their product, which featured a green display. While the external resemblance is deceptively convincing, the internal construction is entirely different. The announcement stressed that the fakes are built with inferior components and a different assembly process, rendering them incompatible with authentic replacement parts and prone to malfunction.
The manufacturer has ceased all production of the older model and confirms it has no remaining warehouse stock. This leads the company to assert that any “new” device of this old version appearing for sale is either a counterfeit or a refurbished unit from an unknown and unreliable source. “Rational reasons for its appearance in the market do not exist,” the company stated.
To help consumers protect themselves, the firm provided a guide to identifying the fraudulent products. A genuine device has an anodized body, whereas the fake is nearly glossy and reflects light. Other telltale signs of a counterfeit include the absence of a serial number and QR codes on the housing, a USB-C port that is not secured with a nut, and a white power supply instead of the original black one. The fakes also ship with a plastic tripod instead of the branded metal one and lack official documentation and security seals on the case.
The company declared it will not provide service or honor any warranty for these counterfeit items. Officials explained that repairs are not feasible because the firm does not use or stock the low-quality components found inside the fakes.
These imitation products are reportedly being sold on marketplaces like Avito, often using official photographs of the genuine article to deceive buyers. In some cases, the fraudulent devices have been sold for prices even higher than the authentic product.
In a strongly worded conclusion, the company’s message directly addressed the counterfeiters, accusing them of parasitism and knowingly deceiving honest people. The statement made a pointed and emotional claim that the sellers were defrauding soldiers of the Russian Federation. “If you consider your product worthy,” the company challenged, “give it your own name.”
The manufacturer urges all potential customers to purchase directly from their official channels or to send them photographs for verification before buying from a third-party seller.
